Texas Department of Licensing and Regulation Strategic Plan: Fiscal Years 2009-2013 Page: 48
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" Technology: Complete Conversion of Barber and Cosmetology
Programs to TULIP - both programs have successfully integrated
into our TULIP system, including all licensing and inspection
" Complaint Resolution: Successfully Process Backlog Complaints
from Cosmetology Commission - over 13,000 complaint cases
inherited from the Cosmetology Commission have been closed.
" Communications: Participate in Trade Shows, Conferences and
Other Outreach Opportunities - our staff have conducted more
than thirty-two meetings relating to the towing and vehicle
storage industries in more than nineteen cities; Electricians and
Air Conditioning programs staff conducted construction site
visits around the state to assist local building officials and educate
industry members on licensing requirements.
" Education and Examination: Employ Technology to Improve
Course Completion Submittals; Enhance License Examinations -
continuing education providers now use our web site to report
hours earned by licensees; examination subject matter experts
met during the past fiscal year to analyze and review all exams,
ensuring exams are current and accurate.
" Consolidation Cleanup: Increase Consumer Protection and Improve
Overall Effectiveness of Regulation of Barbers and Cosmetologists -
statutory changes made in the 2007 Legislative Session clarified
requirements for sterilizers for manicure and pedicure tools;
created new license types to minimize regulatory burden on
licensees; and gave the agency new authority to issue cease and
desist and emergency orders to respond to serious sanitation
TDLR continues to demonstrate its commitment to excellence by meeting
sixty-one percent of our key measures in fiscal year 2006 and sixty-three
percent in fiscal year 2007. Despite the addition of two new programs and
the expansion of an existing program, the agency's staff remained focused on
the goal of maintaining TDLR's status as a model agency in state government.
In addition to these key measure achievements,TDLR has been awarded the
Texas Department of Licensing and Regulation
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Texas. Department of Licensing and Regulation. Texas Department of Licensing and Regulation Strategic Plan: Fiscal Years 2009-2013, book, Summer 2008; tEXAS. (https://texashistory.unt.edu/ark:/67531/metapth576032/m1/53/: accessed October 23, 2019), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Government Documents Department.