Texas Department of Licensing and Regulation Strategic Plan: Fiscal Years 2009-2013 Page: 87
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Texas Department of Licensing and Regulation's
Goals, Objectives, Strategies and Measures
A. Goal: LICENSING
To effectively serve the public by licensing, certifying, and registering
qualified individuals and businesses, and provide information concerning
the regulated industries.
B. Goal: ENFORCEMENT
To protect the public by enforcing laws administered by the agency.
C. Goal: INDIRECT ADMINISTRATION
Objectives and Outcome Measures
To effectively regulate all applicable individuals and facilities in accordance
with the laws administered by the agency, such that ninety-five percent
of all applications are processed within established time frames through
Outcome (Results / Impact):
Percent of Licensees with No RecentViolations
Percent of Licensees Who Renew Online
Percent of New Individual Licenses Issued Online
To enforce provisions of laws administered by the agency to achieve full
compliance in regulated industries and occupations annually through
Percent of Complaints Resulting in Disciplinary Action
Percent of Documented Complaints Resolved within Six Months
Percent of Architectural Barrier Building Plan Reviews Completed
within Thirty Days
Recidivism Rate of Those Receiving Disciplinary Action
2009-2013 Strategic Plan
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Texas. Department of Licensing and Regulation. Texas Department of Licensing and Regulation Strategic Plan: Fiscal Years 2009-2013, book, Summer 2008; tEXAS. (https://texashistory.unt.edu/ark:/67531/metapth576032/m1/92/: accessed October 14, 2019), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Government Documents Department.