Round Up, April/May 2008 Page: 3
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Texas Lottery Setting a
New Tone for Ticket Validation
In May, the Texas Lottery will add a new feature to the ISYS
terminals that will help reduce errors, improve communication
and minimize confusion for retailers and players during the ticket
validation or inquiry process. [4948291 The new feature will allow
four (4) distinct tones to play on the terminals to let players know
the status of their winning and nonwinning tickets.
Once the feature is added, a unique tone will sound each time a
ticket is scanned for inquiry or validation. The distinct tones will
identify the following scan results:
1) Low- and mid-tier and winning tickets payable at the
retail location,
2) High-tier and noncash prizes payable only at a claim
center,
3) Nonwinning tickets and
4) Retailer cannot validate (variety of reasons such as
inactive pack, expired ticket or previously paid).
The new feature will help retailers increase sales through added
winner awareness and a new level of confidence for players. Your
other customers will know that you have winners in your store!
Retailers and players may listen to samples of each unique tone on
the Texas Lottery Web site at www.txlottery.org.
Adding unique validation tones to the ISYS terminals is just
another example of the Texas Lottery's continuing [117418]
commitment to providing retailers and players with the most
innovative products and game features that will result in the most
positive entertainment experience.
For any questions about this new update, please call Retailer
Services at 1-800-37LOTTO (1-800-375-6886).
LETTERVI.A
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Texas Lottery Commission. Round Up, April/May 2008, periodical, April 2008; Austin, Texas. (https://texashistory.unt.edu/ark:/67531/metapth576160/m1/3/: accessed April 23, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Government Documents Department.