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Texas Department of Motor Vehicles Report on Customer Service: 2012

Description: Report describing customer service satisfaction with the Texas Department of Motor Vehicles (TxDMV) including measures of how well the organization is meeting the needs of internal and external customers, based on survey results. The document includes overview information as well as sections on consumer relations and training, additional customer service initiatives, and an appendix containing the previous year's survey results.
Date: June 1, 2012
Creator: Texas. Department of Motor Vehicles. Government and Strategic Communications Division.
Partner: UNT Libraries Government Documents Department