Staff report outlining contextual information, various issues, and recommendations related to reducing overall waiting times when customers call Texas state agencies.
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Description
Staff report outlining contextual information, various issues, and recommendations related to reducing overall waiting times when customers call Texas state agencies.
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This collection aims to highlight Texas State Publications that are either featured in the news or receive high levels of engagement via the Twitter profiles of state agencies or elected officials.
This growing collection of materials produced by the State of Texas includes agency annual reports, legislative publications, statistical reports, and various state government reports and periodicals.
Texas. Legislative Budget Board.Decrease state agencies’ customer call wait times,
report,
April 2019;
Austin, Texas.
(https://texashistory.unt.edu/ark:/67531/metapth1486770/:
accessed June 17, 2024),
University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu;
crediting UNT Libraries Government Documents Department.