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\RO FIL E
AIDS ARMS Network
offers case management
ATTEMPTS TO ENCOURAGE COORDINATED RESPONSE AMONG AFFILIATES
By TAMMYE NASH .
First in an informational series onr. .
AIDS ser-vice providers in Dallas County.
B y taking the traditional framework ARMS Network works with 35 AIDS service
of case management and adapting providers in Dallas County in an attempt to
it to the unique needs of persons coordinate care for persons with AIDS and
living with AIDS, the AIDS ARMS AIDS-Related Complex (ARC). A staff of 12
(Activating Resources to Mobilize Support) client Service representatives - including
Network has developed into an AIDS service two intake specialists, six full-time care coor.-
network which serves as a model for groups dinators (or case management workers), two
mounting similar efforts in other cities, claims -care coordinator supervisors, a director of
Randall White, director of development and client support and adirector ofclient services
administration for AIDS ARMS. - along with more than 20 client support
"I have friends who work with AIDS services volunteers, work with PAs and
organizations both in San Francisco and New PWARCs in an attempt to insure that clients
York, and when I tell them about what we do find the help they need to live as indepen-
here and how we do it, they all say they wish dently as possible despite the often devas-
they had something like this where they are," tating effects of AIDS, explained Debbie
White said. "The AIDS ARMS Network is Hurst, director of client services.
unique. There's not another network like it. It ln addition to the staff of 12 client support
is the role model of how a community can employees, AIDS ARMS' headquarters em.-
respond to the AIDS crisis." ploys four administrative staff members, with
Started two years ago as a project of the Warren W. (Buck) Butckingham Ill as network
Community Council of Greater Dallas with a director and White as director of develop.-
four-year grant from the New Jersey-based ment and administration There is also an
Robert Wood Johnson Foundation, the AIDS administrative secretary and an electronic
AID AMS BUDGW ESUM MARY 'INCOME
Gov't Hion Grants
Grants 39% -
38%
Donations
from FY '88 UnIled Way 5%
12% 6%EXPENSES
- Admln.
Salaries -
-~- -21% Case
Staff Mgt.
Staff Salares
14%
Of flce expenses -
8% Ohr
&Conutng --1%
' ;2% Staff Travel/Conferences
2%STAFF, INSURANCE/(BENEFITS Includee medical Insurance, dental insurance, disability, lIfe
Insurance, retIrement, FICA, worker's cornp and unem~ployment comp. OFFICE EXPENSES
Include office supplies, computer' supplies, copier expense, telephone, postage, rent, fire
Insurance and outsIde printing. STAFF TRAVEL/CONFERENCES Includes staff mileage,
local travel, conferences, and local meetIngs, O THER Includes subscrIptIons, dues, office
equipment, maintenance and mlscelaneous expenses,.
NOTE: SInce most percentage gue ar rounded, percentages do not always add up to"
- - -w -,-' --- -Debieust iS AIS AfMSaC Network'sCdieor fcintsrcesC
Randiall'Wh~t serves as director of development and administration.data special ist. The Ntetwork is also cxamtn-
ing the possihil ity ofadding another adminis-
trative secretary to help with the case man-
agement paperwork, White said.
For the 1989 fiscal year, the Network has
ctsnstructed a projected budget of $1.4
million. Of that total, $806,000 is funneled
directly to affiliated agencies through sub-
contract agreements. 'lite remainder is de-
voted to maintaining AIDS ARMS' case man-
agement system and its headquarters office.
That office functions in 1989 with $112,523
designated for administrative and clerical
salaries: $267,716 for ease management sala-
ries; $75,427 for staff insurance and benefits;
$12,500 for bookkeeping and consulting ex-
penses; $41,850 for office expenses; and
$6,568 for miscellaneous expenses (see de-
tailed explanation in one ofthe shaded boxes
which accompanies this report).
The Network provides services at no
charge to clients, who are often referred
to the Network by other agencies, private
physicians, friends or associates. H-owever,
Hurst explained, "The client accesses us
directly. We are very careful about issues of
confidentiality. We won't share any informa-
tion whatsoever about a client with another
agency or individual without the express
written consent of the client."
The Network's intake specialists and case
managers seek to identify a client's current
needs and possible future needs, and then to
help that client access the services needed to
meet these needs, Hurst said. "Case man-
agement is the one direct service we provide,
and we are working just for the client, not for
any one agency. That way, if one agency is
unable to provide the services a client needs,
we go to another agency," she explained-.
Although the Network is often referred to
as an "umbrella" agency for the AIDS service
organizations in Dallas County, Hurst said the
Network is really better described as "the
front dxor to AIIDS care services for lPWAssily
making one call to the AIDS ARMS Network,
you've made your way into 35 different
agencies. 'Te Network is the front door to a
whole house full of services."
While PWAs and PWARCs can arrange, in
most cases, to contact affiliate agencies on
their own without prior contact with the AIDS
ARMS Network, White said his agency's in-
volvement can make the process easier. "For
the person who has just been diagnosed, life
is difficult enough as it is. All you have to do is
call u~s and we'll help you get the help you
need," he said. Hurst added that the Network
helps clients "to the degree that they need
our help. Some clients demand more timeand attention than do others, hut we don't
wankt to 'over-help' our clients." \Vhite said
that pol icy was designed to keep clients from
becoming toss dependent on the Network,
and encourages PWAs to remain as indepen-
dent as possible.
'Through case management, the Network
also can identify gaps in the services pro
vided, and help other agencies to help fill
those gaps, White added, facilitating a co-
operative effort which ultimately means a
more efficient use of existing resources.
AIDS ARMS Network began operations
two years ago with 17 affiliated agencies.
In the two years since, that number has grown
to 35, "and our resources extend even be-
yond those 35 agencies," White commented.
-NETWORK AFFILIATES
AGENCIES AFFILIATED WIT H The AIDS
ARMS Network include, sa of Jan.9, 1989
AIDS Interfaith Network
AIDS Reaource Center
Care Line, Inc.
Care Team Health Services
.. Catholic DIocese of Dallaa -
SCIty ofDalas'Health and Human Servic e
-CommunIty Council of Greater Daiiaa
DARCO Drug Treatment, Inc.
Dalsa County Health Department
DaIlaa County MH MR -
Dallas HospIce Care
-Episcopal Church of St. Thomas the
Apostle
Family Hosplce of the MId-CIties
Greater Dallas Community of Churches
Help Is Possible, Inc.
Holy TrinIty Catholic Church
Home Health Services of Dallas
NatIonal Aaaoclatlon of Persons With AIDS
Oak Lawn Community ServIces
OffIce of CIvIl RIghts, U.S. Dept. of HHS
Olsien Health Care
Open Arma/Bryan's House
Postive AIDS In Recovery-
Parkiand AIDS Outpatient ClInic; Home
Care ServIces; Patient
Relalions/Dlacharge PlannIng
Professional Care, lnc:
Salvation Army Socl Services
-SocIal Security AdministratIon
Texas State Board of Pardons and Paroles
Texas Department of Human Services
Trinity MInIstry to the Poor
UTSWMC: Department of Psychiatry
Veteran's AdmInIstratIon MedIcal Center
-VisIting Nurses AssocIatIon
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Nash, Tammye. [Clipping: AIDS ARMS Network offers case management], newspaper, February 24, 1989; Dallas, TX. (https://texashistory.unt.edu/ark:/67531/metadc1823353/m1/1/: accessed July 16, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Special Collections.