Connections, Volume 1, Number 2, February 2015 Page: 1
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Volume 1, Issue 2
February 2015INSIDE THIS ISSUE
ADA's Big Milestone
A Watershed Event
Subcommittee Progress
PSAP Assessments Continue
Progress (cont.)
CSEC
333 Guadalupe St.,
Suite 2-212,
Austin, Texas 78701
Telephone: 512.305.6911
Email: csecinfo@csec.texas.gc
URL: www.csec.texas.gov
If you have story ideas for fut
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an email to:
CSECSupportTeam@mcp911Text to 9-1-1 Pilots Provide Important Lessons
2
2 he widespread implemen-
tation of text to 9-1-1 ser-
3 vice in the regional plan-
3 ning commission (RPC) program
areas-which will be made possi-
4 ble by the CSEC State-level Emer-
gency Services Internet Protocol
(IP) Network (ESInet) and region-
al ESlnets that are being de-
ployed across the state-has
excited a lot of people in the
public safety sector, for very
good reason.
Text to 9-1-1 will be a game-
changer on multiple levels. The service will
enable members of the deaf/hard-of-hearing
community and those who might be unable
or unwilling to make a 9-1-1 voice call-such
as in an active shooter or domestic violence
situation-to make emergency texts using
their wireless devices.
For example, multiple media outlets re-
ov ported that Virginia Tech students tried to
send 9-1-1 texts during the 2007 campus
shooting incident, not realizing that the
local public safety answering point (PSAP)
was unable to receive them.
:ure In the future, text to 9-1-1 service will
send enable citizens to transmit images and
video from the scene of emergency inci-
.com dents to PSAPs and emergency operations
centers, which will improve situational
awareness dramatically.
But first things first. CSEC has two pilot
projects underway that it expects will pro-
vide crucial "lessons learned" that can be
shared with 9-1-1 entities in Texas, to
streamline the initial implementation of
text to 9-1-1 service.
One involves the Brazos Valley Council of
Governments (BVCOG), which is partnering
with CenturyLink and Airbus DS Communica-Video and images generated by citizens via
text to 9-1-1 service promises to dramatically
improve situational awareness.
tions (formerly Cassidian Communications).
The goal of this project is to validate the
ability of the current multiprotocol label
switching (MPLS) network to be leveraged
for the transport of text to 9-1-1 data. The
timetable calls for preliminary testing to
begin in early May.
This test is important because the MPLS net-
work, which currently is used to transport
automatic location identification (ALI) data to
PSAPs, is expected to be enhanced so that it
can be used as the basis for the CSEC State-
level ESInet. Transporting digital data packets
is seen as a critical precursor to this enhance-
ment, as the ability to do so is a fundamental
requirement of the National Emergency Num-
ber Association (NENA) i3 architecture that
will provide the technological foundation for
NG9-1-1 service.
The second pilot project, which currently is in
the planning stage, involves the Lower Rio
Grande Valley Development Council
(LRGVDC), which also will test the ability of the
ALI MPLS network to transport digital data
packets. The project will utilize an embedded
Intrado Viper solution for the test.u
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Texas. Commission on State Emergency Communications. Connections, Volume 1, Number 2, February 2015, periodical, February 2015; Austin, Texas. (https://texashistory.unt.edu/ark:/67531/metapth1211327/m1/1/?q=%22%22~1&rotate=270: accessed July 16, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Government Documents Department.