An Audit Report on the Commission on State Emergency Communications' Implementation of Phase 1 of Wireless 9-1-1 Improvements Page: 8 of 9
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Methodology
The audit methodology consisted of gaining an understanding of the requirements of the
Phase I wireless implementation process and conducting procedures to determine
whether the Phase I improvements were operating in counties reported as having
completed Phase I implementation.
Information collected to accomplish our audit objective included the following:
* Federal and state statutes and regulations
* Commission definition of completion
* Interviews with staff members from the Commission, RPCs, PSAPs, and
wireless service providers
* Testing documentation from the Commission, RPCs, and PSAPs
* Observation of PSAP operations
* Reports and other documentation generated by the Commission during
Phase I implementation
Procedures and tests conducted:
* Interviewed four Commission staff members regarding the statutory
requirements, the definition of completion, requirements for completion under
the definition, the implementation process, and the percentage reported as
complete
* Interviewed Legislative Budget Board and Governor's Office staff members
regarding the definition of completion
* Interviewed three Federal Communications Commission (FCC) staff members
regarding Phase I implementation rules and the FCC's role in Phase I
implementation
* Interviewed the Commission's outside attorney regarding statutory
requirements for Phase I
* Placed or observed 50 test calls in 19 counties
* Reviewed testing documentation for 82 counties to determine whether it
supported that Phase I was implemented in those counties
* Reviewed various documents to determine whether technical, legislative, and
regulatory requirements have been met
* Interviewed 17 staff members from the RPCs, PSAPs, and wireless service
providers
* Verified population data used to determine the completion percentage by
comparing the figures to Texas State Data Center county population data as of
July 1998 and Commission population data for emergency communication
districts and municipalities
* Prepared three maps for the report with assistance from Commission staff
members
AN AUDIT REPORT ON THE COMMISSION ON
STATE EMERGENCY COMMUNICATIONS IMPLEMENTATION OF
OCTOBER 2000 PHASE I OF WIRELESS 9-1-1 IMPROVEMENTS PAGE 7
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Texas. Office of the State Auditor. An Audit Report on the Commission on State Emergency Communications' Implementation of Phase 1 of Wireless 9-1-1 Improvements, report, October 2000; Austin, Texas. (https://texashistory.unt.edu/ark:/67531/metapth517922/m1/8/: accessed July 17, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Government Documents Department.