An Audit Report on Parole Division Operations at the Department of Criminal Justice Page: 30 of 43
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Appendix 2
Results of the State Auditor's Office's Survey of Parole Officers and
Supervisors
The State Auditor's Office surveyed 1,234 parole officers-and received
responses from 537 (44 percent response rate)-and asked the respondents to
rank their level of agreement or disagreement with 16 statements related to
parole officer training, caseloads, job duties, and the ease of use of the
Department of Criminal Justice's (Department) Offender Information
Management System (OIMS). Table 3 lists the survey results.
Table 3
1. I have enough time during the work week 61% 15% 23% 1%
to perform offender drug testing as
required.
2. I have enough time during the work week 30% 19% 51% 1%
to perform all offender contacts as required.
3. I have adequate computer resources 34% 17% 49% 0%
(hardware, software, technical support,
etc.) to do my job, including entering
offender drug testing and contact
information into OIMS within the required
three-day time frame.
4. OIMS is accessible to me at all times from 28% 18% 53% 1%
my desktop computer.
5. In the past year, I have used OIMS without 37% 19% 44% 1%
losing a significant amount of data.
6. The quality reviews (QR) provide useful 49% 24% 25% 2%
feedback to help me perform my job.
7. The number of offenders on my caseload 21% 16% 63% 0%
allows me to effectively perform my job
responsibilities.
8. Adjustments are made to the number of 18% 17% 63% 2%
offenders on my caseload when the current
number of offenders exceeds the standards
set by Department policy.
9. Any concerns I have regarding caseload 41% 24% 33% 2%
size or offender contacts are addressed by
my supervisor in a timely manner.
10. I find in-service training useful as it 41% 28% 29% 2%
relates to my job duties.
11. Parole Officer Training Academy (POTA) 25% 26% 47% 1%
training sufficiently prepared me for my
responsibilities as a parole officer.
An Audit Report on Parole Division Operations at the Department of Criminal Justice
SAO Report No. 11-008
October 2010
Page 25
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Texas. Office of the State Auditor. An Audit Report on Parole Division Operations at the Department of Criminal Justice, report, October 2010; Austin, Texas. (https://texashistory.unt.edu/ark:/67531/metapth518090/m1/30/: accessed July 9, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Government Documents Department.