Texas Department of Licensing and Regulation Strategic Plan: Fiscal Years 2007-2011 Page: 85
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APPENDIX D
PERFORMANCE MEASURE DEFINITIONS
SHORT DEFINITION
The percent of the total number of licensed, registered, or certified individuals at the end of the reporting period who
have not incurred a violation within the last thirty-six months.
PURPOSE/IMPORTANCE
This measure provides an indication of the job TDLR is doing to educate licensees, registrants, and certificants
about the agency's statutes and rules and of the necessity for enforcement activities resulting from violations.
SOURCE/COLLECTION OF DATA
The total number of licensed individuals from the report "LICENSECNT" generated from the Texas Umbrella Licensing
Information Project (TULIP); the number of individuals licensed/registered/certified - performance measures EX
01-01-01-02; licensees with Final Orders during the 36 month period prior to the end of the reporting period -
Enforcement Access Database for Final Orders.
METHOD OF CALCULATION
This measure is calculated by subtracting the total number of licensees, registrants and certificants with violations
during the three-year period fro the total number of licensees, registrants and certificants at the end of the reporting
period. The result is divided by the total number of licensees, registrants and certificants and multiplied by 100 to
achieve a nercenta~e
DATA LIMITATIONS
External Factors: General market and economic conditions, statutory changes, and changes in the number of
CALCULATION TYPE NEW MEASURE DESIRED PERFORMANCE
01-01-02 PERCENT OF LICENSEES WHO RENEW ONLINE (KEY)
SHORT DEFINITION
The percent of the total number of licensed, registered, or certified individuals that renewed their license, registration,
or certification online during the reporting period.
PURPOSE/IMPORTANCE
To track use of online license renewal technology by the licensee population.
SOURCE/COLLECTION OF DATA
The number of licenses, registrations, or certifications renewed online from the report "PERFRENLIC"from the Texas
Umbrella Licensing Information Project (TULIP) divided by the total number of renewed licenses, registrations, or
certifications issued to individuals during the reporting period from the performance measure OP 01-01-01-02.
METHOD OF CALCULATION
The total number of individual licenses, registrations, or certifications renewed online divided by the total number
of individual licenses, registrations, or certifications renewed during the reporting period. The result is multiplied by
100 to achieve a percentage.
DATA LIMITATIONS
External Factors: General market and economic conditions, statutory changes, changes in the number of individuals
who choose to remain in the industry, and the number of those licensees with access to both the internet and credit
cards. Those factors are beyond TDLR's control.
CALCULATION TYPE NEW MEASURE DESIRED PERFORMANCE
Cumulative No Higher than target2007-2011 Strategic Plan 85
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Texas. Department of Licensing and Regulation. Texas Department of Licensing and Regulation Strategic Plan: Fiscal Years 2007-2011, book, Summer 2006; Texas. (https://texashistory.unt.edu/ark:/67531/metapth575982/m1/93/: accessed April 26, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Government Documents Department.