OIEC Quarterly Review, Number 25, Spring 2012 Page: 3
This periodical is part of the collection entitled: Texas State Publications and was provided to The Portal to Texas History by the UNT Libraries Government Documents Department.
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Agency Benefits From
Executive Management's
Professional Development
Opportunities
Several members of OIEC's Executive Management are
taking on new challenges that will enrich their ability to
lead the agency.
Executive Management Promotions. Anthony Walker
has been promoted to Director of Customer Service
effective May 1st. Mr. Walker has over 20 years of
workers' compensation experience. He began his career
working in labor relations and initiating workers'
compensation claims at Bell Helicopter Textron until
joining the Texas Workers' Compensation Commission
(now TDI-DWC) in 1990. He worked in the Denton Field
Office as an Ombudsman and then Field Office Manager
before he moved to the Central Office to be a Senior
Ombudsman. He was most recently an Associate Director
in the Ombudsman Program. His strong experience will
continue to benefit the agency in his new role. He will
work closely with Nancy Larsen, the previous Director who
is retiring in July, to facilitate a smooth leadership
transition in Customer Service.
Mr. Walker's promotion left a vacancy in his previous
position, and Vickie Uptmor has been selected to replace
him as the new Ombudsman Program Associate Director.
Ms. Uptmor began her career with the Texas Workers
Compensation Commission during the implementation of
the new Workers' Compensation Law in 1990. She has
worked in the Waco Field Office as the Assistant Disability
Determination Officer, Customer Assistance/Records
Maintenance Supervisor, Ombudsman, and Field Office
Manager. Ms. Uptmor has been an active Ombudsman
for 14 years and has been an Ombudsman Supervisor
since OIEC was created in 2006.
Center for Public Policy Dispute Resolution at the
University of Texas Fellows Program. Associate
Director of Communications and Outreach, Kathryn Harris,
was nominated and accepted as a Fellow at the Center for
Public Policy Dispute Resolution at the University of
Texas. The Fellows Program seeks to increase the
capacity of State and local leaders to implement effective
public policy collaboration and dispute resolution
processes. The resulting benefits include public cost-
savings, increased efficiency of public administration, and
enhanced quality of public services.Ms. Harris earned a Bachelor's degree in
Communications from Appalachian State University in
Boone, North Carolina and a Master's degree in
Counseling from St. Edward's University in Austin, Texas.
Ms. Harris has completed the Senior Management
Development, Strategic Planning and Performance
Measures, and Change Management Programs at the
Governor's Center for Management Development. She is
a certified Mental Health First Aid Trainer and serves on
the Executive Women in Texas Government Board of
Directors as its Communications Director. As part of the
Fellows Program, Ms. Harris will attend training in May
with Mary Margaret Golten from CDR Associates in
Boulder, Colorado, one of the nation's top dispute
resolution practitioners.
Annual OIEC Leadership Conference. OIEC's
Supervisors, Associate Directors, and Directors begin
each year with the Annual OIEC Leadership Conference.
On January 5th - 6th, management met to discuss
business planning and team development opportunities.
The conference highlight was the inspiring presentation,
"What Great Leaders Do," by Jo Dale Guzman from the
State Auditor's Office. Great leadership is known to inspire
organizational greatness and OIEC's leaders gained
information about promoting superior performance within
the agency in order to provide the best possible services
to OIEC customers. Each attendee learned how to inspire
trust within the agency by clarifying purposes, unleashing
talent, and aligning systems. Management also discussed
the new agency-wide succession planning initiative (which
is preparing OIEC to continue providing top-notch services
to Texans despite the loss of employees due to upcoming
retirements and other factors) and the Agency Business
Plan (which details key agency initiatives in the next four
years). This annual meeting ensured that OIEC's leaders
are united and prepared to lead OIEC and its employees
into the new year.0
Quarterly Review (Issue 25) Spring 2012 - Page 3
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Texas. Office of Injured Employee Counsel. OIEC Quarterly Review, Number 25, Spring 2012, periodical, Spring 2012; Austin, Texas. (https://texashistory.unt.edu/ark:/67531/metapth576143/m1/3/?q=%22Government+and+Law+-+State+Agencies%22: accessed July 9, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Government Documents Department.