Texas Department of Licensing and Regulation Strategic Plan: Fiscal Years 2009-2013 Page: 49
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" "Highest Percent Participation" in 2007 for the State Employee
Charitable Campaign;
" 3rd Place in the "Life is in Your Hands 2007 Awards" from the Blood
Center of Central Texas for employee participation in blood donations;
and
" "Highest Per Capita"award in 2005 for the State Employee Charitable
Campaign.
These awards reflect TDLR's employees' commitment to service beyond its
regulatory duties and to the communities in which they live.
New Responsibilities from the 2007 Legislative Session
TDLR was once again entrusted with the responsibility of additional programs.
The agency was assigned one new licensing program, was the recipient of two
transfer programs from another agency, and saw significant expansion of two
existing programs.
House Bill 3064 created the licensing and regulation of Discount Health
Care Card program operators, new to Texas and TDLR. While health care in
general is a new area for TDLR, licensing and regulating new programs is not.
By employing the best practices of our licensing model, we have been able to
successfully incorporate the new law and program requirements into TDLR.
The licensing of tow trucks and the lots where towed cars are stored was
transferred to TDLR from the Texas Department of Transportation (TxDOT).
House Bill 2094 transferred the responsibility of these programs from TxDOT
to TDLR. The bill significantly expanded the licensure requirements for these
industries, creating new licenses for drivers of tow trucks and for employees
of vehicle storage facilities. We are excited about applying our expertise in
new industries, such as discount health care and tow truck operators. We
look forward to providing greater consumer protection to the general public
and a higher level of customer service to our licensees.
Our existingAir Conditioning and Refrigeration program was expanded under
House Bill 463 to include the registration of air conditioning technicians.
Previously, only the contractors were licensed but now those employees who
assist with maintenance will be licensed as well.What is the greatest agency
accomplishment since you joined TDLR?
"The insight and innovation ofTDLR
leaders to implement the latest
technologies for maximum
productivity and minimum costs; and, by
building teams who never lose focus, who
identify internal and external needs, and
identify processes to successfully integrate
other organizations into TDLR.'
- Luann Morgan, TDLR Commissioner
(Midland, TX)
49
2009-2013 Strategic Plan
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Texas. Department of Licensing and Regulation. Texas Department of Licensing and Regulation Strategic Plan: Fiscal Years 2009-2013, book, Summer 2008; tEXAS. (https://texashistory.unt.edu/ark:/67531/metapth576032/m1/54/: accessed April 26, 2024), University of North Texas Libraries, The Portal to Texas History, https://texashistory.unt.edu; crediting UNT Libraries Government Documents Department.